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Indulge at Mandarin Oriental Palace, Luzern - 5-Star Serenity | Hotel in Lucerne, Switzerland

| 9.6 (66 Reviews) |  1 Bathroom
Lucerne Hotel | Indulge at Mandarin Oriental Palace, Luzern - 5-Star Serenity

Hotel with Designated Smoking Area, Business Services and Spa

Luxury hotel with 4 restaurants and a full-service spa
4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Haldenstrasse 10, Lucerne, 6006, Switzerland

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Towels
  • Toilet paper
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Electronic bidet
  • Bathrobes
  • Children's robes
  • Bathtub or shower
  • Soap
  • Toothbrush and toothpaste
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Turndown service
  • Iron/ironing board (on request)
  • Desk
  • Free newspapers
  • Slippers
  • Connecting rooms available
  • Children's slippers
  • Soundproofing
  • Phone
  • Individually decorated
  • Safe
Breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 50.00-50.00 for adults and CHF 25.00-50.00 for children
  • 24-hour room service
  • Free minibar
  • Free bottled water
  • Champagne service
Parking
  • Self parking on site (CHF 55 per day)
  • Wheelchair-accessible parking available
  • Valet parking on site (CHF 55 per day)
Accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
Activities
  • Golfing
  • Kayaking
  • Bicycle rentals
  • Full-service spa
  • Steam room
  • 24-hour fitness center
  • Sauna
Entertainment
  • Pay movies
  • Flat-screen TV
  • Cable/satellite channels
General
  • 24-hour business center
  • Conference space (4725 square feet)
  • Meeting rooms - 4
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Free newspapers in lobby
  • Ballroom
  • Library
  • French
  • German
  • English
  • Italian
  • Spanish
  • Designated smoking areas
  • Couples dining
Guest Services
  • Children's games
  • Baby monitor
  • Snack bar/deli
  • Baby bath
  • Changing table
  • Free cribs/infant beds
  • Soundproofed rooms
  • Rollaway/extra beds (surcharge)
  • Children's books
  • Highchair
  • Turndown service
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
Internet
  • Available in all rooms: WiFi
Outdoors
  • Terrace
Spa
  • Spa open daily
  • Massage/treatment rooms
  • Massages
  • Steam room
  • Sauna

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for chf 190.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately chf 50.00 to 50.00 for adults, and chf 25.00 to 50.00 for children self parking fee: chf 55 per day valet parking fee: chf 55 per day pet fee: chf 50 per pet, per day rollaway bed fee: chf 190.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of chf 50 per pet, per day welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number ch-140.3.004.600-4 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ratna
May 1, 2025 11:41:13 PM
Review Score:   10
Summary: This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake. Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips.
See All Reviews

Room Arrangement

Room Info Facilities
Mandarin, Room
Room Size: m2
1 King Bed
2 Twin Beds
Mandarin, Room

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Extra bed count 2, City view, Bed count maximum 2
Suite, Lake View, Tower
Room Size: m2
1 King Bed
Suite, Lake View, Tower

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Suite, Terrace, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Junior Suite, Terrace, Lake View

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Suite, Balcony, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Suite, Balcony, Lake View

General

Pet-friendly room, Sofa bed, Balcony, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Junior Suite (Panoramic)
Room Size: m2
1 King Bed
Junior Suite (Panoramic)

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Superior Room, Balcony, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Balcony, Lake View

General

Pet-friendly room, Sofa bed, Balcony, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Deluxe Room, Terrace, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Room, Terrace, Lake View

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Superior Room, Accessible
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Accessible

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Sofa bed, Wheelchair accessible, Bed count minimum 1, Extra bed count 2, City view, Bed count maximum 2
Suite, Lake View
Room Size: m2
1 King Bed
Suite, Lake View

General

Pet-friendly room, Sofa bed, Balcony, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Suite, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Junior Suite, Lake View

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Junior Suite, Balcony, Lake View
Room Size: m2
1 King Bed
Junior Suite, Balcony, Lake View

General

Pet-friendly room, Sofa bed, Balcony, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Superior Room
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room

General

Pet-friendly room, Sofa bed, Bed count minimum 1, Extra bed count 2, City view, Bed count maximum 2
Deluxe Room, Balcony, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Room, Balcony, Lake View

General

Pet-friendly room, Sofa bed, Balcony, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Deluxe Room, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Room, Lake View

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Accessible - Lake View Junior Suite
Room Size: m2
1 King Bed
2 Twin Beds
Accessible - Lake View Junior Suite

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Sofa bed, Lake view, Wheelchair accessible, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Suite, Terrace, Lake View
Room Size: m2
1 King Bed
Suite, Terrace, Lake View

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Superior Room, Terrace, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Terrace, Lake View

General

Pet-friendly room, Sofa bed, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Superior Room, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Lake View

General

Pet-friendly room, Sofa bed, Balcony, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2

FAQ's

Is this Lucerne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lucerne hotel?

Check-in time for Lucerne hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lucerne hotel have a swimming pool?

No, this Lucerne hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lucerne hotel?

Best-rates for the Lucerne hotel starts from $913 per night with includes Air Conditioner, Balcony/Terrace, Sports/Activities, Wellness Facilities, Restaurant, Toiletries, Breakfast, Designated Smoking Area, Business Services, Spa, Guest Services, Entertainment, Child Friendly, Internet, Laundry, Parking, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Bar with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lucerne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lucerne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lucerne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lucerne hotel?

Based on the information reported by the owner or manager, the Lucerne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lucerne hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Lucerne hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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